Rules & Regulations

1. Accounts

• Provide accurate registration details and keep your password private.
• One person or business must not impersonate another account.
• You are responsible for activity performed through your account.
• Use the correct account type: Customer, Vendor, Fast Food, or Delivery Service.

2. Product and food listings

• List only lawful products, meals, and services that you are authorized to sell.
• Descriptions, prices, stock, photos, videos, locations, and business names must be truthful and current.
• Do not upload stolen, abusive, deceptive, infringing, dangerous, or illegal content.
• Vendors must update stock and remove items that are no longer available.

3. Orders and payments

• Customers should confirm the seller, item, price, delivery terms, and payment instructions before paying.
• Vendors must communicate honestly and must not mark an order paid unless payment has been received.
• BizHub does not guarantee a private payment made between users. Keep payment evidence and report suspected fraud.
• Refunds, cancellations, and disputes should first be discussed between the parties and may be reviewed by BizHub.

4. Delivery services

• Delivery providers must keep their company name, phone number, location, service area, and delivery type accurate.
• Only active Premium Delivery providers appear as available to vendors.
• Providers must set Available only when they can accept delivery requests.
• Vendors should confirm fees, timing, pickup details, and responsibility for loss before engaging an agent.

5. Respectful conduct

• No harassment, threats, spam, scams, discriminatory abuse, or unwanted contact.
• Do not misuse phone numbers, WhatsApp links, email addresses, or account information.
• Do not attempt to bypass subscriptions, manipulate listings, scrape data, or interfere with the service.

6. Privacy and communication

Use personal information only to complete legitimate BizHub activity. Do not publish another person’s private information without permission. Users may receive account notifications and, where enabled, email, WhatsApp, Firebase, or browser push notifications.

7. Reports and enforcement

Report a suspicious listing, account, payment request, or message through BizHub support. BizHub may hide content, restrict contact, suspend accounts, cancel access, or remove accounts that break these rules or create risk for others.

These rules are practical marketplace guidelines and do not replace professional legal advice. BizHub may update them as the service develops.